FREQUENTLY ASKED QUESTIONS

Got a question you'd like to ask? 

Sales estimator speaking to a customer on the phone

We're here to help

Within our FAQs section we answer some of the most commonly asked questions across a range of topics including service, product details and technical information, delivery, and online ordering. 

Can't find the answer to your question? Simply get in touch and a team member will be more than happy to help.

Online Ordering

I can't access my online account, what should I do?

Unfortunately technology can sometimes lead to unexpected issues. If you are unable to access your account we suggest following the instruction provided by the displayed error message.

If this does not resolve the issue, then please email kyle@smithtradesignage.co.uk. Kyle will be able to respond immediately and provide a solution. 

Team member browsing the William Smith website
Chevron Kits on computer screen
Sales estimator speaking on the phone